Information about the Covid 19 during your stay in Santa Cruz

All persons over six years old are required to wear a face mask in the following cases:

In the public thoroughfare and outdoor areas whenever a minimum interpersonal distance of at least 1.5 metres cannot be ensured.

 In any closed space for public use or open to the public, even if the minimum interpersonal distance of 1.5 metres can be ensured.

 The use of face masks is only excluded when taking food or beverages in closed spaces of establishments, restaurants, catering services, bars and cafeterias

 Likewise, the use of face masks is excluded when taking food or beverages in open spaces of these establishments and services, if the minimum interpersonal safety distance of 1.5 metres can be ensured between people from different social bubbles.

 The correct use of face masks is mandatory; the face mask shall completely cover mouth and nose at all times and be properly adjusted to nose and chin to prevent the release of respiratory secretions into the surrounding area.

In addition, we recommend the following use of a mask:

 In open or closed private spaces where people from different social bubbles meet.

Hygienic face mask, preferably reusable.

The capital of Tenerife enters the new normal ready to receive visitors eager to explore a different capital city that combines nature, culture, cuisine, beaches and shopping. The regulations stipulate that you must keep a distance of 1.5 metres between yourself and other people in the public thoroughfare, outdoor areas and in any closed space.

 When you visit a restaurant, you will find that the tables are separated by 1.5 metres and — for your safety — you will not find napkin rings, toothpick holders, cruets, olive oil dispensers or similar utensils, but increased use of electronic devices and posters rather than printed menus. Clients may not sit down at a table until the waiter asks them to do so after cleaning and disinfecting the furnishings. The maximum capacity per table or table groups is 10 people.

In shops — except establishments that deal in food and beverages, basic necessities, pharmaceutical products and medical or healthcare services, among others — may not exceed seventy-five percent of their normal regulatory capacity.

All accommodation establishments must determine the capacity of their common zones and of the places where events may be held in the safest conditions, always respecting the maximum capacity consistent with the hygienic, protective and minimum interpersonal distancing measures. You should ask about these before travelling to Tenerife and check them on arrival. When planning to do recreational animation activities or group classes in a tourist accommodation establishment, you may find certain capacity limits and you will have to respect the interpersonal distance measures or, failing this, wear a face mask. Animation activities or group classes will preferably take place outdoors and activities will not include passing objects from person to person.

 You may also need to follow guidelines and recommendations for use in accordance with the established prevention and hygiene regulations if you decide to use sports fittings in tourist accommodation establishments, swimming pools, gyms, spas and similar facilities.

If you plan to contract a guided tour service, you should keep in mind that the maximum group size is now fifty five (55), that measures will be taken to ensure the mandatory interpersonal distance and by wearing face masks . During the activity itself the organisers must take care to avoid transiting areas that are likely to suffer overcrowding. Likewise, due to the risk of contagion by contact, they may not supply you with audio guides, brochures or other similar material. These activities will be preferably booked.

Active and nature tourism activities are permitted as long as they are run by companies registered as approved active tourism providers. You must comply with the measures stipulated by the company to ensure proper interpersonal distancing during the activity or, failing that, alternative physical protection measures such as wearing face masks.

The seats for cultural activities in cinemas, theatres, auditoriums etc. and similar outdoor venues will be preassigned and distributed by co-living groups (“bubbles”). The public must remain seated while maintaining the interpersonal safety distance at all times.

Visits to museums, exhibition centres and scheduled cultural activities are allowed provided that the available space enables proper interpersonal safety distancing between users and/or alternative physical protection measures such as the use of face masks.

You may take part in sports or do physical exercise in the open air individually or in a group of up to thirty (30) people at any one time provided that you maintain physical distancing. Sporting activity can be carried out in groups of up to 25 people in indoor facilities and sports centres provided that the inter-personal safety distance is maintained whenever possible. This social distancing will be prioritised over other measures as long as occupancy of the spaces is limited to two-thirds of their normal capacity. The safety distance must be maintained during performance of sports activities.

Recreational, leisure and relaxation activities, including sports that take place sporadically and in places other than dedicated sporting and exercise facilities and, at all events, those taking place in the open air or in temporary moveable facilities are permitted provided that the public remains seated. Otherwise, the public might be sitting or standing in sectors by groups of up to 15 people of the same social group or family bubble. In general, 75 percent of the usual capacity (up to a maximum of 500 people for indoor venues and 1,300 in the open air) cannot exceed. The organisers must implement adequate measures to ensure a minimum interpersonal distance of 1.5 metres and controlled entry to prevent overcrowding. If said interpersonal distance cannot be maintained, other suitable means of preventing contagion shall be implemented including physical protection measures such as wearing face masks.

There may be access limitations and maximum capacities on our beaches and in other marine swimming areas to ensure that the minimum interpersonal distance of 1.5 metres can be maintained. Further access and length-of-stay conditions and restrictions may be imposed at any time depending on how the public health emergency situation develops.

The capacity of each natural swimming pool will be set and controlled to ensure that the minimum interpersonal distance is maintained at all times.

 Non-contact, individual and two-person sports and physical exercise are allowed on beaches. Water sports (surfing, windsurf, sailing etc.) are permitted under the normal conditions established by each municipal district although rented equipment must be disinfected at the beginning and end of each session. Jet skis, pedal boats and other rented sporting or recreational items must be cleaned and disinfected before and after each use.

You will find that poolside and beach sun loungers and parasols will be separated from each other by two metres at the closest point of proximity and must be cleaned and disinfected after each use. You can use two sun loungers with your partner if they are separated at least by one and a half metres and at least two metres from the next lounger or group of loungers.

Freedom camping is strictly prohibited and dedicated camping grounds are limited to twenty (20) campers at any one time.

Discotheques, nightclubs and other night-life establishments will be exclusively open to consume standing or sitting and always in personally reserved areas. In any case, the capacity for outdoor consumption areas will be of 100%, 70% of their usual occupancy inside for discotheques and nightclubs with a maximum capacity of 300 people for closed places and 1,000 people for outdoor activities. Notwithstanding the above, interpersonal distancing must be maintained or face masks worn. Discotheque admittance is subject to a previous personal reservation for groups of up to 8 people sitting or standing. Consumption of food and drinks will be directly served to people at each reserved area. Dance floors and/or similar surfaces can be used to install tables or reserved areas, but they cannot be used for dancing purposes.

You must maintain the interpersonal safety distance between users from different social bubbles at all times if you go to places of religious worship. These places may not exceed 75 percent of their normal capacity and the maximum number of people allowed will be displayed in a prominent place.

You may be submitted to a temperature control and/or other kinds of preventive healthcare measures on arrival or departure, depending on whether your trip is to or from a foreign airport or maritime port, from within the Canary Islands devolved region or an inter-island excursion.

Finally, we recommend that you take a hydro-alcoholic gel dispenser and a face mask with you on all outings and be ready to use them when the circumstances arise. Our mission is to provide you with as much information as possible about the current situation and welcome you to a capital city full of life with the utmost respect for the sanitary regulations that enable safe travel during your stay with us.