Information about the Covid 19

SUMMARISING CHART FOR APPLYING PREVENTIVE MEASURES TO TACKLE THE HEALTH CRISIS CAUSED BY COVID-19 IN TENERIFE.
Table of general preventive measures applicable in Tenerife for level 1 from September 17th, 2021.
Note: this chart is only for information purposes and is not exhaustive. The full texts of Government Agreements should be checked to clarify any question that may arise. They are published in  www.gobiernodecanarias.org/boc.
Section SECTOR / ACTIVITY  ALERT  1
1.1
Stay of groups in public and private spaces
Maximum of 12 people, except for same household members.
For groups of same and different households, the maximum number of persons set for each of the alert levels shall not be exceeded.
1.2 Interpersonal safety distance: 1.5 metres Interpersonal safety distance of 1.5 metres must be kept at all times in the public thoroughfare and in all public spaces.
If such distance cannot be kept in premises or establishments, the stay shall be restricted to a single person.
It is recommended to avoid being/staying in closed and crowded spaces.
1.3 Use of face mask All persons over 6 years have to wear a face mask in enclosed public spaces or outdoors when interpersonal safety distance of 1.5 metres must not be kept except for groups of cohabitants or when eating or drinking.
Masks must be worn at public and/or group transport by adults and children over the age of six, except if you are disabled or have a respiratory condition. Seats will be assigned on tour buses.
The correct use of the mask is mandatory, and it must cover the nose and mouth completely at all times.
1.6
Activities, services and
establishments: limitation of schedules.
02:00am for closing hotel and restaurant activities.
The closing time for nightlife (disco, pub and karaoke), casinos and gambling halls will be until 04:00 am. Dancing is not allowed.
1.7
Labour environment
In the case of meetings, only those that are essential will be held in person, guaranteeing measures. 
The provision of services will be carried out, preferably, electronically .
2.1.1 Capacity indication Establishments, facilities and premises must display to the public the maximum capacity including the workers.
2.1.2009 General capacity measure for toilets, changing rooms, fitting rooms Spaces up to 4 m2: maximum capacity of one person, unless such person needs to be assisted by an accompanying person.
Spaces over 4 m2:33% of the maximum capacity. Interpersonal safety distance of 1.5 metres must be kept inside at all times.
2.1.9
bis
Public transport in passenger cars and rental cars with driver. Passenger cars with up to 9 seats including the driver: maximum of 2 persons may travel in each row of seats, unless they are members of the same household. The co-driver’s seat may not be used.
All passengers must wear a face mask and air renewal shall be ensured: open windows or outside air intake system. The vehicle’s air recirculation function shall not be used.
2.1.9
ter
Regular land-based public, urban and metropolitan passenger transport
The operator shall assess the service risk and take necessary corrective measures, such as:
Reinforcement of service in time slots and lines with the largest number of passengers.
Information to the public on maximum capacity of the units in service.
Air renewal by opening windows or openings. Forced ventilation systems: increase outdoor air intake, increase the ventilation ratio outdoor air/recirculated indoor air. At stops, open all vehicle doors as long as possible.
Users must take preventive and health protection measures throughout the journey:
Mandatory use of the face mask.
Eating, drinking or smoking forbidden.
No shouting, singing or talking to other passengers or on mobile phones.
Avoid travelling at peak times except for essential activities.
At peak times, surveillance of urban land-based transport will be strengthened to avoid traffic jams.
100% of the maximum capacity
Capacity 50%.
2.1.10 Establishments and indoor premises The operator shall meticulously control the allowed capacity, the maintenance of the interpersonal safety distance and the mandatory use of the face mask. Avoid crowds inside, at the entrance and exit.
Security staff shall ensure the compliance with these measures.
2.1.12 Smoking and use of inhalation devices Prohibited in all premises and establishments open to the public, including open-air terraces.
Permitted on public thoroughfare while keeping 2 m interpersonal safety distance at all times.
Forbidden within 5 metres perimeter from access to non-university educational, health and social-health centres and premises or establishments where smoking is prohibited.
Forbidden within a perimeter of at least 2 metres of playgrounds.
Smoking is not allowed while walking on public thoroughfare.
2.1.12 Eating and drinking on public thoroughfare. Eating and drinking forbidden in the public thoroughfare and in open spaces where 2 metres of interpersonal safety distance cannot be kept. Not applicable to same household members and in places authorised for this purpose.
2.3.2001. Ventilation Regular ventilation shall be carried out on the premises. Ventilation shall be natural or, if air-conditioning is used, sufficient air renewal shall be ensured by capturing outside air in an appropriate place.
What is an open-air space? An open-air space is defined as any uncovered space or any space which, being covered, is laterally surrounded by a maximum of two walls or facings or which is not covered laterally by more than 50% of its surface area by any type of structure or material which prevents or hinders the air flow (bricks, canvas, plastic, glass, etc.).
3.2 Hotel, catering services and restaurants Minimum 2 metres between chairs of adjacent tables, between groups of tables and between groups of customers at the counter.
Chairs should be arranged in zigzag to avoid face-to-face seating.
The space allocated at the counter to each customer or group of customers must be physically and visibly marked.
Outdoor terraces 100% of their capacity. Diners per table:12.
Indoors 75%.
Consumption standing not permitted.
Smoking forbidden on terraces.
Complete closure of the establishment, collection of food and beverages from the premises and home delivery services before 12:00 pm.
3.3
Tourist accommodation establishments (indoor common areas without food consumption) Capacity: 75%
Maximum group size: 8 people
Tourist accommodation establishments (cafeteria and restaurants services) Same as hotel, catering services and restaurants (section 3.2).
Assisted buffet: allowed indoors and outdoors.
3.4 Guided tour services Maximum 100 people, except in outdoor activities in which the safety distance between the different groups is guaranteed, in which up to 50 people are allowed.
Maximum group of 12.
3.5 Active tourism Maximum 12 people, except in outdoor activities in which the safety distance between the different groups is guaranteed, in which up to 20 people are allowed. Maximum group of 12.
3.6
Other commercial establishments and professional service activities open to the public
Maximum capacity:50%
3.6 Common areas of shopping centres and malls. Maximum capacity: 75% of common areasShopping centres distributed among several floors: the above capacity limitations for common areas must be complied with on each floor.
The use of recreational areas such as children’s areas, playgrounds or rest areas is prohibited and they must remain closed.
A preferential service will be provided for people over 75 years: priority access to cash desks, reservation of parking spaces, resting seats, etc.
Likewise, customers are not allowed to stay in common areas except for transit purposes or to wait to enter the establishments. This restriction is not applicable to authorised catering and restaurant services that must comply with the provisions of section 3.2.
The operator shall take all necessary measures to ensure that interpersonal safety distance is kept. In addition, the operator shall carry out capacity controls in the premises, establishments and in common areas of shopping centres.
3.7 Cultural activities in cinemas, theatres, auditoriums and stable cultural venues Maximum capacity: 55% of the regulatory capacity
Public can be accommodated in groups of up to 6 people of the same household.
2 free seats must be kept between household groups in the same row and 1 free seat in front of and behind each occupied seat
If the place does not have fix seats, a safety distance of 1.5 metres between groups shall be kept at all times.
Numbered tickets and pre-assigned seats distributed by stable household groups.
Public must remain seated.
No eating or drinking during the show or session.
The venue shall have an Infection Prevention Plan
Public can be accommodated in groups of up to 4 people of the same household
3.8 Museums, exhibition halls, monuments and other cultural facilities. Maximum capacity: 50%
Maximum group size: 12 people
The venue shall have an Infection Prevention Plan.
3.9 Libraries, halls and services. Maximum capacity:50%
Maximum group size: 12 people
The place shall have an Infection Prevention Plan.
3.11 Archive offices Maximum capacity: 55%
Maximum group size: 12 people
The place shall have an Infection Prevention Plan.
3.13
3.13.1. NON-FEDERATED physical and sporting activity OUTDOORS in sports facilities and centres. Each sport facility and centre shall not exceed 100% of their capacity.
Groups of 12 people are allowed including the instructor for collective activities where it is not possible to permanently keep 2 m distance. The use of face mask is binding.
The 2 m safety distance between the different groups shall be guaranteed at all times.
2 persons may accompany minors taking part in sporting activities and stay in the stands. Maximum capacity of stands: 100%.
The use of face mask is mandatory except if the interpersonal safety distance of 2 metres can be guaranteed at all times.
The use of machines or equipment by successive users shall be monitored to ensure that they are cleaned and disinfected after each use.
Public attendance and accompanying persons per minor, as the case may be, will be governed as established under section 3.15.
If it is not possible to keep the safety distance of 2 metres due to the nature of the activity, attempts shall be made to avoid direct physical contact. The activity will be organised so that users form a stable and identified group on all occasions, avoiding contact with other groups. This is not applicable to competitions at federated level and exclusively up to alert level 1.
3.13.2. NON-FEDERATED physical and sporting activity INDOORS in sports facilities and centres The capacity of 75% established for each of the rooms and sports centres shall not be exceeded.
Groups of 12 people are allowed including the instructor for collective activities where it is not possible to permanently keep 2 m distance. The use of face mask is binding.
The 2 m safety distance between the different groups shall be guaranteed at all times.
The practice of physical or sports activity is forbidden in the interior areas of sports facilities and centres.
Sport disciplines that imply continuous physical contact with the opponent shall not be permitted.
Ensure ventilation of indoor spaces.
Use of face mask is binding.
The use of machines or equipment by successive users shall be monitored to ensure that they are cleaned and disinfected after each use.
Public attendance and accompanying persons per minor, as the case may be, will be governed as established under section 3.15.
If it is not possible to keep the safety distance of 2 metres due to the nature of the activity, attempts shall be made to avoid direct physical contact. The activity will be organised so that users form a stable and identified group on all occasions, avoiding contact with other groups. This is not applicable to competitions at federated level only up to alert level 1.
3.14
Federated sports activity
Federated and professional sport may be practised individually and collectively, always trying to keep an interpersonal safety distance of 2 m, with a maximum of 25 people practising it at the same time.
Non-professional federated sport practices are ruled by points 3 to 9 of section 3.13
Sport disciplines that imply continuous physical contact with the opponent shall not be permitted.
Regional federations will draw up protocols based on the Protocols of the Consejo Superior de Deportes (Spanish Sports Council) to ensure compliance with all measures to prevent Coronavirus.
Non-professional federated sports that require more than 10 players for competitions (e.g. football), can reach the maximum number of players to develop the activity. This is exclusively allowed during alert levels 1 and 2.
3.14.2 FEDERATED sports activity at REGIONAL AND ISLAND LEVEL TRAINING They must comply with the provisions of section 3.13.
Sports disciplines that imply continuous physical contact, combat or similar with the opponent shall not be permitted.
Any type of outdoor practice where the safety distance of 2 metres cannot be permanently maintained and that requires more participants than those allowed by section 3.13(1) is prohibited.
-Physical exercise and sports activities cannot be practised indoors in sports facilities and centres. Check section 3.13, point 1.
-Physical exercise and sports activities cannot be practised indoors in sports facilities and centres.
3.14.3 FEDERATED sports activity at the REGIONAL AND ISLAND LEVEL – COMPETITIONS Federated sports competitions at regional and island level are suspended. Capacity: 75% indoor, 100% outdoor.
3.16 Places of religious worship Capacity: 100%
Maximum group size: 12 people.
3.17 Vigils and burials Capacity: 50%
Outdoors: 20 persons.
Indoors: 10 persons.
Funeral cortege: maximum 25 people.
Incineration: maximum 5 people.
3.18
Weddings and other religious or civil celebrations held
outdoors.
Celebrations will comply with the section 3.2, relating to hotels and restaurants.
Weddings and other religious or civil celebrations
held indoors
Celebrations will comply with the section 3.2, relating to hotels and restaurants.
3.19 Gambling and sport betting establishments and premises. Maximum capacity of stands: 75%.
3.22
Beaches
Capacity: 100%
Maximum group size: 12 people.
Calculated at a rate of 4 m2 of useful area per person
Persons of different households shall keep a minimum safety distance of 1.5 metres among them when not using the face mask. (1.3.2.f).
3.22.5 Sports on the beach and water sports centres. Non-contact, individual and two-person sports and physical exercise are allowed.
3.23
Children’s and youth camps (outdoor) Capacity: 100%
Maximum 100 people, including the instructors.
Maximum size of each group: 12 people.
Children’s and youth camps (indoors) Capacity: 75%
Maximum 100 people, including the instructors.
Maximum size of each group: 12 people.
3.24 Camps, refuge/shelters, non-social hostels and camps with overnight stay. It cannot be carried out.
3.28 Sporadic or extraordinary markets in the public thoroughfare to sell to non-resident population Outdoors: 75% capacity. Sporadic or extraordinary markets cannot be held.
3.28
Street markets periodically held
Outdoors: 75% of the regulatory capacity
Indoors: 50% of the regulatory capacity.
They are not subject to prior authorisation as set by art. 2.1.11
General preventive measures:
The city council shall establish the maximum capacity of the market and of each stall, the distance required between different stalls and the market delimitation conditions.
Stalls shall have a 4.5-metre-wide front aisle for customer circulation. Opposing stands: width of the lane 6 metres.
Minimum distance of 2 metres between posts, unless they are physically separated by site structures.
The space shall be delimited with controlled entry and exit points. An effective counting and capacity control system shall be put in place
Items for sale shall be placed on surfaces at least 50 cm above the ground.
Food or beverage services shall take place in specifically delimited and marked areas and in compliance with section 3.2.
The operator shall provide the necessary staff to comply with these measures.
3.29
Academies, driving schools, non-formal education centres and training centres
Capacity: 50%
E-learning is recommended whenever possible
Whenever vehicles are used, these shall be ventilated and disinfected after each use, especially those high-contact surfaces.
3.32 Swimming pools for collective use, wellness areas. Outdoor facilities: capacity: 50%
Indoor facilities: closed, except for rehabilitation services of sanitary centres.
Maximum size of each group: 12 people
3.32.3 Saunas. Forbidden
3.33 Fairs, amusement ride or similar activities Forbidden.
3.34 Recreational, leisure and entertainment boats with economic activity. Capacity: 50%
Maximum size of each group: 6 persons.
Food or beverage service must be carried out outdoors, remaining seated and fulfilling the measures set out under section 3.2.
4.1 Parties, festivals and popular events Suspended until the epidemiological situation makes it advisable and the health administration allows it.
Prohibition to call for events, celebrations, competitions or any other type of event that may motivate an uncontrolled gathering of people or that may give rise to situations that make it difficult or impossible to comply with general preventive measures.
4.5 Consumption of alcoholic beverages in the public thoroughfare, parks or open-air recreation and leisure areas Sale or consumption of alcoholic beverages not permitted on public thoroughfare, parks or outdoor recreation areas.
Controls will be reinforced to prevent consumption of alcohol and other unauthorised activities on public thoroughfare, in parks and squares. Those places where crowds may occur for this reason can be closed at night.
Soccer stadiums and indoor arenas 100% at football stadiums and 80% when it is a closed space.
The consumption of food and drink is prohibited.

We advise you to comply with the following general rules:

 

Minimum interpersonal safety distance of at least 1.5 metres must be kept in public thoroughfare, open public spaces and in any closed space for public use or open to the public. Failing this, alternative measures of adequate physical hygiene protection and respiratory/hygiene/cough etiquette must be used irrespectively of the mandatory use of a face mask.

 The minimum interpersonal safety distance is not applicable to people from the same family bubble.

 It is recommended to avoid staying in crowded closed places and near other people.

You may be submitted to a temperature control and/or other kinds of preventive healthcare measures on arrival or departure, depending on whether your trip is to or from a foreign airport or maritime port or inter-island’s maritime port

Wash your hands whenever you arrive at your place of residence. Dispose of your mask in a sealed envelope.

Always wear hydro-alcoholic hand sanitiser gel and the mask properly fixed covering the nose and mouth.

Our mission is to provide you with as much information as possible about the current situation and welcome you to a capital city full of life with the utmost respect for the sanitary regulations that enable safe travel during your stay with us.

Tourist accommodation

Users must meet one of the following requirements:

– Vaccination certificate that proves that the holder has received a vaccine against COVID-19. You must be fully vaccinated and have received your last dose at least 14 days before arrival in Spain. Any vaccine will be admitted that has been authorised for commercial use by the
EU (European Medicines Agency – EMA)  and the WHO

– Certificate indicating the negative result of a COVID-19 Active Infection Diagnostic Test performed on the holder. Antigen tests performed a maximum of 48 hours prior to arrival in Spain will be accepted, as will NAAT tests (PCR, TMA, LAMP) performed a maximum of 72 hours prior to arrival in Spain. Only NAAT tests will be accepted for people travelling from the United Kingdom.

– A certificate stating that the holder has recovered from COVID-19, issued at least 11 days after your first positive NAAT (PCR, TMA, LAMP) test. The certificate is valid for 180 days. People travelling from the UK cannot use this option.

You don’t have to present a test if you:

– Children under the age of 12.

– Are in transit through a port or airport in the Canary Islands but your final destination is in another country or a different region of Spain.

– Can prove that you have been outside the Canary Islands for less than 72 hours prior to your arrival, regardless of your place of residence.

Tourist information office Plaza de España

Plaza de España, S/N, 38001 Santa Cruz de Tenerife

Opening hours:

– Monday to Friday from 10:00 am to 3:00 pm

– Saturday and Sunday from 10:00 am to 1:00 pm

Phone number and tourist information (during the opening hours): +34 922 89 29 03

Location in Google apps

Tourist accommodation

Users must meet one of the following requirements:

– Vaccination certificate that proves that the holder has received a vaccine against COVID-19. You must be fully vaccinated and have received your last dose at least 14 days before arrival in Spain. Any vaccine will be admitted that has been authorised for commercial use by the
EU (European Medicines Agency – EMA)  and the WHO

– Certificate indicating the negative result of a COVID-19 Active Infection Diagnostic Test performed on the holder. Antigen tests performed a maximum of 48 hours prior to arrival in Spain will be accepted, as will NAAT tests (PCR, TMA, LAMP) performed a maximum of 72 hours prior to arrival in Spain. Only NAAT tests will be accepted for people travelling from the United Kingdom.

– A certificate stating that the holder has recovered from COVID-19, issued at least 11 days after your first positive NAAT (PCR, TMA, LAMP) test. The certificate is valid for 180 days. People travelling from the UK cannot use this option.

You don’t have to present a test if you:

– Children under the age of 12.

– Are in transit through a port or airport in the Canary Islands but your final destination is in another country or a different region of Spain.

– Can prove that you have been outside the Canary Islands for less than 72 hours prior to your arrival, regardless of your place of residence.

Tourist information office Plaza de España

Plaza de España, S/N, 38001 Santa Cruz de Tenerife

Opening hours:

– Monday to Friday from 10:00 am to 3:00 pm

– Saturday and Sunday from 10:00 am to 1:00 pm

Phone number and tourist information (during the opening hours): +34 922 89 29 03

Location in Google apps