Information about the Covid 19

The use of face mask is mandatory:

  In air, sea, bus or tram transport, as well as in public and private means of transport, if the vehicle occupants do not live together in the same household.

In health centres it is mandatory that patients, family members and visitors wear hygienic or surgical mask during their stay. If said persons do not wear a face mask or if it cannot be guaranteed that the face mask they wear is hygienic or surgical, they will get one at the entrance of the health centre.

In the case of practising individual sport exercise outdoors, it shall exclusively be used while exercising and if the minimum interpersonal safety distance of two metres between people can be ensured.

  

All persons over six years old are required to wear a face mask in the following cases:

 In the public thoroughfare, open spaces and any closed space for public use or open to the public, even if the minimum interpersonal distance of 1.5 metres can be ensured.

 In any closed space for public use or open to the public, even if the minimum interpersonal distance of 1.5 metres can be ensured.

 The use of face masks is only excluded when taking food or beverages in establishments, restaurants, catering services, including bars and cafeterias.

 The use of face mask is only excluded in natural spaces or outdoor areas outside towns, if the inflow of people allows to keep the minimum interpersonal distancing of 1.5 metres.

On beaches and in swimming pools, the use of face masks is only excluded while bathing, while staying in a certain space without moving, and if the minimum interpersonal safety distance of 1.5 metres between people from different social bubbles can be ensured. In any case, it will be compulsory to wear a face mask when accessing, moving around and walking around these spaces and facilities.

 The correct use of face masks is mandatory and it shall completely cover mouth and nose at all times. It shall be properly adjusted to nose and chin to prevent the release of respiratory secretions into the surrounding area.

In addition, we recommend the following use of a mask:

 In open or closed private spaces where people from different social bubbles meet.

Hygienic face mask, preferably reusable: If your trip is related to a temporary or permanent job, please note that it is compulsory to wear a face mask in all work environments.

TENERIFE: Specific applicable measures during Christmas holidays from the 19th December 2020 to January the 10th 2021

 

1.Limitation to entry to and to exit from Tenerife

1.1 Entry to the island of Tenerife is restricted to people from the rest of the country. Likewise, departure from Tenerife is restricted to people travelling to the rest of the country. Such restrictions are not applicable to duly justified trips that are carried out for any of the following reasons:

a)Visit to health centres, sanitary services and establishments.

b)Compliance with labour, professional, business, institutional or legal obligations.

c)Visit to universities, teaching and educational institutions, including nursery schools.

d)Return to the usual or family residence, including trips to such territories where the usual family residence or that of relatives of the person travelling are located.

e)Assistance and care of elderly, minors, dependent persons, people with disabilities or particularly vulnerable persons.

f)Travel to financial and insurance institutions or trips to refuelling stations in neighbouring territories.

g)Required or urgent actions before public, judicial authorities or notary publics.

h)Renewal of permits, of official documentation and similar administrative procedures that cannot be postponed.

i)Taking official exams/tests that cannot be postponed.

j)For force majeure reasons or a situation of need.

k)Any other activity of a similar nature which can be duly evidenced.

1.2 Passengers in transit at a port or airport on Tenerife who have another country or national territory as a final destination are excluded.

1.3 Likewise, people who do not reside in the Canary Islands and can prove to have booked an accommodation at a tourist establishment (duly registered in the Canary Islands’ General Tourist Register) are also excluded. However, they can be subject to public health controls when proceeding to check-in the tourist facility.

1.4 It is recommended not to travel between municipalities.

  2. Limitation of maximum number of non-cohabitants during family and social gatherings in public and private spaces, indoors or outdoors.

• The stay of groups of people in public and private spaces, indoors or outdoors, is limited to those people living together, that is, those who reside under the same roof. Likewise, residents in the Canary Islands who return to their family unit will be considered members of the same household. This is not applicable to those provisions set out under the paragraph referring to “specific measures for hospitality establishments, restaurants, terraces, bars and cafés”.

• Except for cohabitants, no more than six people will hold meetings to celebrate Christmas lunch and dinners on the 24th, 25th, 31st of December 2020, and on January 1st 2021. Likewise, no more than three households or bubbles can meet. In any case, it is recommended that only members of the same household or bubble participate in such meetings, always trying to limit the attendance to two households or bubbles. Special caution shall always be kept with the most vulnerable people to COVID-19.

 3. Limitation of people’s freedom of movement at night.

•People’s freedom of movement will be limited at night from 10 pm to 6 am, except on Christmas Eve, limited until 00:30 and on New Year’s Eve, limited until 1:00 am exclusively to go/drive back home after attending meetings.

The limitation in this section does not affect the following essential activities:

a) Purchase of medicines and health products at duty chemists.

b) Visit to health centres, sanitary services and establishments.

c) Visit to veterinary centres for emergency reasons.

d) Compliance with labour, professional, business, institutional or legal obligations.

e) Return to the place of usual or family residence after carrying out any of the activities foreseen under this paragraph.

f) Assistance and care of elderly, minors, dependent persons, people with disabilities or particularly vulnerable persons.

g) For force majeure reasons or a situation of need.

h) Any other activity of a similar nature, duly evidenced.

i) Refuelling at petrol or service stations, if necessary to carry out those essential activities set out in the previous paragraphs

  4. Measures applicable to big/mass events

• No parties, festivals, fairs, amusement ride or similar activities may be held.

• Mass events that have already been authorised or are subject to prior authorisation may not be held.

• It is recommended that parks, open-air recreation and leisure areas in public thoroughfares be closed at night to avoid crowds to meet for alcohol consumption, which is prohibited (bottle parties)

  5. Measures in labour environments

Telematic work will be encouraged and prioritised as much as possible for all those activities for which personal attendance is not required.

  6. Specific measures for hospitality establishments, restaurants, terraces, bars and cafés

• Indoor areas will remain closed, except for health centres, indoor areas of workplaces for staff consumption purposes and those of tourist facilities for the exclusive use of guest accommodation. A minimum safety distance of 2 metres must be kept between chairs and adjacent tables with a maximum group size of 4 people per table. Consumption standing at the bar, buffet service or self-service are forbidden. The maximum capacity of these indoor areas will be of 33%.

• In any case, the collection of food and beverages from premises and the home delivery services are allowed with the time limitation indicated above.

• Consumption standing at the bar, buffet services, self-service and smoking are forbidden in terraces or other open spaces within these establishments. This is also applicable to activities such as New Year’s Eve parties, dances, karaoke, etc. where it is difficult to keep interpersonal safety distance or to wear the face mask at all times.

• 50% of the regulatory capacity cannot be exceeded in outdoor terraces, whilst keeping a minimum safety distance of 2 metres between chairs and adjacent tables with a maximum group size of 4 people.

• These measures will be also applicable to any establishment or activity where food and beverage are offered as a complementary service to the main activity.

  7. Commercial retailer establishments and premises Shopping centres

• Commercial retailer establishments and premises cannot exceed 33% of their capacity. The resulting capacity must allow to keep interpersonal safety distances at all times.

• In the case of establishments and premises distributed among several floors, the above limitations must be complied with on each floor.

• In the case of shopping centres and shopping malls, the maximum capacity of common areas is 33%. The use of recreational areas such as children’s areas, playgrounds or rest areas is prohibited and they must remain closed.

• For those shopping centres distributed among several floors, the above limitations must be complied with on each floor.

• Likewise, customers are not allowed to stay in common areas of shopping centres or shopping malls except for transit purposes or to wait to enter the establishments. This restriction is not applicable to authorised catering and restaurant services carried out in outdoor common areas, which must comply with their respective provisions.

• All necessary measures shall be established in premises, establishments and common areas of shopping centres to enable interpersonal safety distance and to carry out capacity controls. If necessary, the car parking capacity will be limited to 50%.

• A preferential service will be provided for people over 75 years. To ensure such priority, priority access, reservation of parking spaces, cash desks, resting seats, etc. shall be considered. The availability of such preferential services must be visibly signposted in these establishments and premises.

  8. Gambling and sport betting establishments and premises

Casinos, bingo halls, gaming, sport betting and amusement establishments, betting shops and similar premises and facilities will remain closed.

  9. Non-professional sports activities and physical exercise

• Physical exercise and sport activities cannot be practised in indoors areas of sports facilities and centres.

• Individual sports and physical exercise can be practised outdoors if the interpersonal safety distance of 2 metres can be kept at all times. Team sports and sport practices or exercises are not allowed if said safety distance cannot be kept at all times during their practice.

• Regarding the use of a face mask during the practice of individual sports outdoors, its use will be exempted during such performance, provided that the interpersonal safety distance of 2 metres can be kept at all times.

• The use of face masks will only be exempted in open-air sports facilities and centres for such disciplines practised in specific tracks or courts such as tennis or athletics and exclusively during such activity, provided that the maximum court/track occupation fulfils the sport/game rules and that the interpersonal safety distance of 2 metres can be kept at all times.

  10. Emblematic religious celebrations

• Emblematic religious celebrations, such as midnight mass on Christmas Eve, can be hold whilst respecting the specified mass schedules. As an alternative, it is recommended that telematic or television services be offered.

• It is recommended to avoid singing and to use pre-recorded music instead. Choirs are prohibited. Likewise, physical gestures of devotion or tradition (kisses, contact over images, sculptures, etc.) should be avoided and replaced by any other that does not imply a sanitary risk.

  11. Screening

Excluding children under six years, all persons arriving on any Canary island from Tenerife, shall be screened by means of active infection diagnostic tests (AIDT). This measure is binding for passengers arriving by air or sea to the Canary Islands from all remaining national territories.

  12. Regular land-based public passenger transport

• Regular land-based public passenger transport is reduced to a maximum capacity of 50%.

• At peak times, surveillance of urban land-based transport will be strengthened to avoid traffic jams. Likewise, and at peak times, the use of land-based public transport for non-essential or postponable journeys should be avoided.

• It is recommended to increase the public transport frequency to avoid crowding. Similarly, adequate ventilation and the compliance with prevention measures, including not eating or drinking and proper use of the mask, shall be ensured.

• It is recommended to use alternative transport means such as a bicycle or to go by foot.

  13. Public thoroughfare

• To avoid crowding and alcohol consumption on public thoroughfare, city councils will ensure the compliance with the measures.

 

Interpersonal safety distance:

Minimum interpersonal safety distance of at least 1.5 metres must be kept in public thoroughfare, open public spaces and in any closed space for public use or open to the public. Failing this, alternative measures of adequate physical hygiene protection and respiratory/hygiene/cough etiquette must be used irrespectively of the mandatory use of a face mask.

 The minimum interpersonal safety distance is not applicable to people from the same family bubble.

 It is recommended to avoid staying in crowded closed places and near other people.

You may be submitted to a temperature control and/or other kinds of preventive healthcare measures on arrival or departure, depending on whether your trip is to or from a foreign airport or maritime port or inter-island’s maritime port

Finally, we recommend that you take a hydro-alcoholic gel dispenser and a face mask with you on all outings and be ready to use them when the circumstances arise.

Our mission is to provide you with as much information as possible about the current situation and welcome you to a capital city full of life with the utmost respect for the sanitary regulations that enable safe travel during your stay with us.

Tourist information office Plaza de España

Plaza de España, S/N, 38001 Santa Cruz de Tenerife

Opening hours:

– Monday to Friday from 10:00 am to 3:00 pm

– Saturday and Sunday from 10:00 am to 1:00 pm

Phone number and tourist information (during the opening hours): +34 922 89 29 03

Location in Google apps

Tourist information office Plaza de España

Plaza de España, S/N, 38001 Santa Cruz de Tenerife

Opening hours:

– Monday to Friday from 10:00 am to 3:00 pm

– Saturday and Sunday from 10:00 am to 1:00 pm

Phone number and tourist information (during the opening hours): +34 922 89 29 03

Location in Google apps