Information about the Covid 19

SUMMARISING CHART FOR APPLYING PREVENTIVE MEASURES TO TACKLE THE HEALTH CRISIS CAUSED BY COVID-19 IN THE CANARY ISLANDS.

 Annexe to the Government Agreement (18 March 2021) whereby those preventive measures set by the previous Government Agreement (19 June 2020) are updated to tackle the health crisis caused by the pandemic. 

 Note: this chart is only for information purposes and is not exhaustive. The full texts
of Government Agreements should be checked to clarify any question that may arise. They are published in www.gobiernodecanarias.org/boc.

Section SECTOR / ACTIVITY UP TO ALERT LEVEL 2
1.1
Stay of groups in public and private spaces
Maximum of 6 people, except for same household members.
For groups of same and different households, the maximum number of persons set for each of the alert levels shall not be exceeded.
1.2 Interpersonal safety distance: 1.5 metres Interpersonal safety distance of 1.5 metres must be kept at all times in the public thoroughfare and in all public spaces.
If such distance cannot be kept in premises or establishments, the stay shall be restricted to a single person.
It is recommended to avoid being/staying in closed and crowded spaces.
1.3 Use of face mask All persons over 6 years have to wear a face mask in all public areas.
Owners of establishments, spaces and premises for public use must ensure its observance.
The use of masks with exhalation valve is prohibited except for specific work environments.
1.3 Exceptions to the use of face mask People with disability or dependence who lack sufficient autonomy for its proper use.
Persons whose respiratory pathology may be aggravated by its use.
Cases of force majeure foreseen by Art. 6.2 of the Royal Decree-law 21/2020.
Hotel and catering industry: only when food and beverages are consumed.
Open-air nature areas outside population centres: provided that interpersonal safety distance of 2 metres can be kept at all times.
Beaches and swimming pools: while bathing or staying in a space without moving around and if the interpersonal safety distance of 2 metres can be kept at all times from people living in different households. Individual sports outdoors: during its practice if the interpersonal safety distance of 2 metres can be kept at all times.
1.7
Labour environment
50% of regulatory capacity for commonly used areas (toilets, office, meeting rooms, entrance…)
The meetings shall be preferably held by telematic means. Compliance with the measures must be granted during personal meetings.
The health prevention and specific measures laid down by the occupational risk prevention services shall be followed.
2.1.1 Capacity indication Establishments, facilities and premises must display to the public the maximum capacity including the workers.
2.1.2009 General capacity measure for toilets, changing rooms, fitting rooms Spaces up to 4 m2: maximum capacity of one person, unless such person needs to be assisted by an accompanying person.
Spaces over 4 m2:33% of the maximum capacity. Interpersonal safety distance of 1.5 metres must be kept inside at all times.
2.1.9
bis
Public transport in passenger cars and rental cars with driver. Passenger cars with up to 9 seats including the driver: maximum of 2 persons may travel in each row of seats, unless they are members of the same household. The co-driver’s seat may not be used.
All passengers must wear a face mask and air renewal shall be ensured: open windows or outside air intake system. The vehicle’s air recirculation function shall not be used.
2.1.9
ter
Regular land-based public, urban and metropolitan passenger transport
The operator shall assess the service risk and take necessary corrective measures, such as:
Reinforcement of service in time slots and lines with the largest number of passengers.
Information to the public on maximum capacity of the units in service.
Air renewal by opening windows or openings. Forced ventilation systems: increase outdoor air intake, increase the ventilation ratio outdoor air/recirculated indoor air. At stops, open all vehicle doors as long as possible.
Users must take preventive and health protection measures throughout the journey:
Mandatory use of the face mask.
Eating, drinking or smoking forbidden.
No shouting, singing or talking to other passengers or on mobile phones.
Avoid travelling at peak times except for essential activities.
At peak times, surveillance of urban land-based transport will be strengthened to avoid traffic jams.
Capacity reduced by 50%.
2.1.10 Establishments and indoor premises The operator shall meticulously control the allowed capacity, the maintenance of the interpersonal safety distance and the mandatory use of the face mask. Avoid crowds inside, at the entrance and exit.
Security staff shall ensure the compliance with these measures.
2.1.11
Mass events: occasional, sporadic or unscheduled and attended by more than
10 persons.
Such events may not be held in territories at these alert levels.
If the event has been authorised prior to one of these two alert levels, the authorisation will lapse.
2.1.12 Smoking and use of inhalation devices Prohibited in all premises and establishments open to the public, including open-air terraces.
Permitted on public thoroughfare while keeping 2 m interpersonal safety distance at all times.
Forbidden within 5 metres perimeter from access to non-university educational, health and social-health centres and premises or establishments where smoking is prohibited.
Forbidden within a perimeter of at least 2 metres of playgrounds.
Smoking is not allowed while walking on public thoroughfare.
2.1.12 Eating and drinking on public thoroughfare. Eating and drinking forbidden in the public thoroughfare and in open spaces where 2 metres of interpersonal safety distance cannot be kept. Not applicable to same household members and in places authorised for this purpose.
2.3.2001. Ventilation Regular ventilation shall be carried out on the premises. Ventilation shall be natural or, if air-conditioning is used, sufficient air renewal shall be ensured by capturing outside air in an appropriate place.
What is an open-air space? An open-air space is defined as any uncovered space or any space which, being covered, is laterally surrounded by a maximum of two walls or facings or which is not covered laterally by more than 50% of its surface area by any type of structure or material which prevents or hinders the air flow (bricks, canvas, plastic, glass, etc.).
3.2 Hotel, catering services and restaurants Minimum 2 metres between chairs of adjacent tables, between groups of tables and between groups of customers at the counter.
Chairs should be arranged in zigzag to avoid face-to-face seating.
The space allocated at the counter to each customer or group of customers must be physically and visibly marked.
Outdoor terraces 75% of their capacity. Diners per table: 6.
Indoors 50’%.Diners per table 4.
Consumption standing at the counter max 2.
Smoking forbidden on terraces.
Buffet and self-service indoors forbidden. Allowed outdoors.
Complete closure of the establishment, collection of food and beverages from the premises and home delivery services before 11:00 pm.
3.3
Tourist accommodation establishments (indoor common areas without food consumption) Capacity: 50%
Maximum group size: 6 people
Tourist accommodation establishments (cafeteria and restaurants services) Same as hotel, catering services and restaurants (section 3.2).
Assisted buffet: allowed indoors and outdoors.
3.4 Guided tour services Maximum 30 people.
Maximum group size: 6people
3.5 Active tourism Maximum 30 people.
Maximum group size: 6 people
3.6
Other commercial establishments and professional service activities open to the public
Maximum capacity:33% indoors for premises and commercial retailer establishments.
In the case of establishments and premises distributed among several floors, the above limitations must be complied with on each floor.
3.6 Common areas of shopping centres and malls. Maximum capacity: 33% of common areasShopping centres distributed among several floors: the above capacity limitations for common areas must be complied with on each floor.
The use of recreational areas such as children’s areas, playgrounds or rest areas is prohibited and they must remain closed.
A preferential service will be provided for people over 75 years: priority access to cash desks, reservation of parking spaces, resting seats, etc.
Likewise, customers are not allowed to stay in common areas except for transit purposes or to wait to enter the establishments. This restriction is not applicable to authorised catering and restaurant services that must comply with the provisions of section 3.2.
The operator shall take all necessary measures to ensure that interpersonal safety distance is kept. In addition, the operator shall carry out capacity controls in the premises, establishments and in common areas of shopping centres.
3.7 Cultural activities in cinemas, theatres, auditoriums and stable cultural venues Maximum capacity: 55% of the regulatory capacity
Public can be accommodated in groups of up to 6 people of the same household.
2 free seats must be kept between household groups in the same row and 1 free seat in front of and behind each occupied seat
If the place does not have fix seats, a safety distance of 1.5 metres between groups shall be kept at all times.
Numbered tickets and pre-assigned seats distributed by stable household groups.
Public must remain seated.
No eating or drinking during the show or session.
The venue shall have an Infection Prevention Plan
Public can be accommodated in groups of up to 6 people of the same household
3.8 Museums, exhibition halls, monuments and other cultural facilities. Maximum capacity: 50%
Maximum group size: 6 people
The venue shall have an Infection Prevention Plan.
3.9 Libraries, halls and services. Maximum capacity: 50%
Maximum group size: 6 people
The place shall have an Infection Prevention Plan.
3.11 Archive offices Maximum capacity: 50%
Maximum group size: 6 people
The place shall have an Infection Prevention Plan.
3.13
3.13.1. NON-FEDERATED physical and sporting activity OUTDOORS in sports facilities and centres. Each sport facility and centre shall not exceed 75% of their capacity.
Groups of 6 people are allowed including the instructor for collective activities where it is not possible to permanently keep 2 m distance. The use of face mask is binding.
The 2 m safety distance between the different groups shall be guaranteed at all times.
2 persons may accompany minors taking part in sporting activities and stay in the stands. Maximum capacity of stands: 33%.
The use of face mask is mandatory except if the interpersonal safety distance of 2 metres can be guaranteed at all times.
The use of machines or equipment by successive users shall be monitored to ensure that they are cleaned and disinfected after each use.
Public attendance and accompanying persons per minor, as the case may be, will be governed as established under section 3.15.
If it is not possible to keep the safety distance of 2 metres due to the nature of the activity, attempts shall be made to avoid direct physical contact. The activity will be organised so that users form a stable and identified group on all occasions, avoiding contact with other groups. This is not applicable to competitions at federated level and exclusively up to alert level 1.
3.13.2. NON-FEDERATED physical and sporting activity INDOORS in sports facilities and centres The capacity of 50% established for each of the rooms and sports centres shall not be exceeded.
Groups of 6 people are allowed including the instructor for collective activities where it is not possible to permanently keep 2 m distance. The use of face mask is binding.
The 2 m safety distance between the different groups shall be guaranteed at all times.
Sport disciplines that imply continuous physical contact with the opponent shall not be permitted.
Ensure ventilation of indoor spaces.
Use of face mask is binding.
The use of machines or equipment by successive users shall be monitored to ensure that they are cleaned and disinfected after each use.
Public attendance and accompanying persons per minor, as the case may be, will be governed as established under section 3.15.
If it is not possible to keep the safety distance of 2 metres due to the nature of the activity, attempts shall be made to avoid direct physical contact. The activity will be organised so that users form a stable and identified group on all occasions, avoiding contact with other groups. This is not applicable to competitions at federated level only up to alert level 1.
3.14
Federated sports activity
Federated and professional sport may be practised individually and collectively, always trying to keep an interpersonal safety distance of 2 m, with a maximum of 25 people practising it at the same time.
Non-professional federated sport practices are ruled by points 3 to 9 of section 3.13
Sport disciplines that imply continuous physical contact with the opponent shall not be permitted.
Regional federations will draw up protocols based on the Protocols of the Consejo Superior de Deportes (Spanish Sports Council) to ensure compliance with all measures to prevent Coronavirus.
Non-professional federated sports that require more than 10 players for competitions (e.g. football), can reach the maximum number of players to develop the activity. This is exclusively allowed during alert levels 1 and 2.
3.14.2 FEDERATED sports activity at REGIONAL AND ISLAND LEVEL TRAINING They must comply with the provisions of section 3.13.
Sports disciplines that imply continuous physical contact, combat or similar with the opponent shall not be permitted.
Any type of outdoor practice where the safety distance of 2 metres cannot be permanently maintained and that requires more participants than those allowed by section 3.13(1) is prohibited.
-Physical exercise and sports activities cannot be practised indoors in sports facilities and centres. Check section 3.13, point 1.
-Physical exercise and sports activities cannot be practised indoors in sports facilities and centres.
3.14.3 FEDERATED sports activity at the REGIONAL AND ISLAND LEVEL – COMPETITIONS Federated sports competitions at regional and island level are suspended.
3.15.1
Sporting Events SUBJECT to a prior AUTHORISATION for mass events as set by section 2.1.11 No mass events may be held subject to prior authorisation
3.15.3 Sporting Events NOT SUBJECT to a prior AUTHORISATION for mass events as set by 2.1.11 Audience attendance is forbidden, except for those accompanying people of minors in outdoor facilities equipped with stands. Maximum 2 accompanying persons per minor and a maximum capacity of 15%
Eating, drinking or smoking is not permitted to the audience.
3.16 Places of religious worship Capacity: 50%
3.17 Vigils and burials Capacity: 50%
Outdoors: 20 persons.
Indoors: 10 persons.
Funeral cortege: maximum 25 people.
Incineration: maximum 5 people.
3.18
Weddings and other religious or civil celebrations held
outdoors.
Capacity: 50%
Maximum 20 people.
It is recommended to postpone the event.
Weddings and other religious or civil celebrations
held indoors
Capacity: 50%
Maximum 10 people.
3.19 Gambling and sport betting establishments and premises. Capacity: 50%
Food or beverage service must be carried out in compliance with hotel and catering measures in section 3.2.
Maximum capacity per table:6 persons with a safety distance of 2 metres between chairs at different tables.
Eating or drinking forbidden.
3.21 Public shows Public shows subject to authorisation may not be held even if they have previously granted i
3.22
Beaches
Capacity: 75%
Maximum group size: 6 people.
Calculated at a rate of 4 m2 of useful area per person
Persons of different households shall keep a minimum safety distance of 1.5 metres among them when not using the face mask. (1.3.2.f).
3.22.5 Sports on the beach and water sports centres. Non-contact, individual and two-person sports and physical exercise are allowed.
Water sport centres: groups of 4 people
3.23
Children’s and youth camps (outdoor) Capacity: 50%
Maximum 100 people, including the instructors.
Maximum size of each group: 6 people.
Children’s and youth camps (indoors) It cannot be carried out.
3.24 Camps, refuge/shelters, non-social hostels and camps with overnight stay. It cannot be carried out.
3.25
Public tastings in open spaces. Capacity: 75%
Maximum size of each group: 6 people
Public tastings in closed spaces Can It cannot not be carried out.
3.27 Street furniture for children and for sport purposes Sealing shall be carried out.
3.28 Sporadic or extraordinary markets in the public thoroughfare to sell to non-resident population They may not be held at these alert levels.
3.28
Street markets periodically held
Outdoors: 50% of the regulatory capacity
Indoors: 50% of the regulatory capacity.
They are not subject to prior authorisation as set by art. 2.1.11
General preventive measures:
The city council shall establish the maximum capacity of the market and of each stall, the distance required between different stalls and the market delimitation conditions.
Stalls shall have a 4.5-metre-wide front aisle for customer circulation. Opposing stands: width of the lane 6 metres.
Minimum distance of 2 metres between posts, unless they are physically separated by site structures.
The space shall be delimited with controlled entry and exit points. An effective counting and capacity control system shall be put in place
Items for sale shall be placed on surfaces at least 50 cm above the ground.
Food or beverage services shall take place in specifically delimited and marked areas and in compliance with section 3.2.
The operator shall provide the necessary staff to comply with these measures.
3.29
Academies, driving schools, non-formal education centres and training centres
Capacity: 50%
E-learning is recommended whenever possible
Whenever vehicles are used, these shall be ventilated and disinfected after each use, especially those high-contact surfaces.
3.30 Congresses, meetings, events, business meetings and similar meetings They can only be held telematically.
3.30
State exams, competitive examinations and other selective procedures.
Exclusively for those at the national level, no more than 50% of the regulatory capacity will be exceeded, with a maximum of 30 attendees per classroom.
The rest of the exams cannot be taken in person.
3.31
Meetings of home-owners’ associations.
Capacity: 75%
No prior authorisation needed.
The General Directorate of Public Health will provide a health protocol to facilitate compliance with preventive measures as proposed by Professional Associations of Property Administrators.
3.32 Swimming pools for collective use, wellness areas. Outdoor facilities: capacity: 50%
Indoor facilities: closed, except for rehabilitation services of sanitary centres.
Maximum size of each group: 6 people
3.32.3 Saunas. Forbidden
3.33 Fairs, amusement ride or similar activities Forbidden.
3.34 Recreational, leisure and entertainment boats with economic activity. Capacity: 75%
Maximum size of each group: 6 persons.
Food or beverage service must be carried out outdoors, remaining seated and fulfilling the measures set out under section 3.2.
3.35 Student halls. Leisure facilities, of housing associations, etc. Capacity: 33%.
4.1 Parties, festivals and popular events Suspended until the epidemiological situation makes it advisable and the health administration allows it.
Prohibition to call for events, celebrations, competitions or any other type of event that may motivate an uncontrolled gathering of people or that may give rise to situations that make it difficult or impossible to comply with general preventive measures.
4.2 Discos, nightclubs and nightlife Discotheques, dance halls and nightclubs, with or without live music performances, will remain closed.
4.5 Consumption of alcoholic beverages in the public thoroughfare, parks or open-air recreation and leisure areas Sale or consumption of alcoholic beverages not permitted on public thoroughfare, parks or outdoor recreation areas.
Controls will be reinforced to prevent consumption of alcohol and other unauthorised activities on public thoroughfare, in parks and squares. Those places where crowds may occur for this reason can be closed at night.

We advise you to comply with the following general rules:

 

Minimum interpersonal safety distance of at least 1.5 metres must be kept in public thoroughfare, open public spaces and in any closed space for public use or open to the public. Failing this, alternative measures of adequate physical hygiene protection and respiratory/hygiene/cough etiquette must be used irrespectively of the mandatory use of a face mask.

 The minimum interpersonal safety distance is not applicable to people from the same family bubble.

 It is recommended to avoid staying in crowded closed places and near other people.

You may be submitted to a temperature control and/or other kinds of preventive healthcare measures on arrival or departure, depending on whether your trip is to or from a foreign airport or maritime port or inter-island’s maritime port

Wash your hands whenever you arrive at your place of residence. Dispose of your mask in a sealed envelope.

Always wear hydro-alcoholic hand sanitiser gel and the mask properly fixed covering the nose and mouth.

Our mission is to provide you with as much information as possible about the current situation and welcome you to a capital city full of life with the utmost respect for the sanitary regulations that enable safe travel during your stay with us.

Tourist information office Plaza de España

Plaza de España, S/N, 38001 Santa Cruz de Tenerife

Opening hours:

– Monday to Friday from 10:00 am to 3:00 pm

– Saturday and Sunday from 10:00 am to 1:00 pm

Phone number and tourist information (during the opening hours): +34 922 89 29 03

Location in Google apps

Tourist information office Plaza de España

Plaza de España, S/N, 38001 Santa Cruz de Tenerife

Opening hours:

– Monday to Friday from 10:00 am to 3:00 pm

– Saturday and Sunday from 10:00 am to 1:00 pm

Phone number and tourist information (during the opening hours): +34 922 89 29 03

Location in Google apps